0116 230 4141

Paddock Automotive
The Old Fire Station, 1370 Melton Road, Syston, Leicester, Leicestershire,
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What our customers say about us...

Don’t take our word for it!

We are very proud of the individual service we give to each of our customers and appreciate their feedback – here’s a selection of their comments.

Dear Marc,

Having recently bought my first WAV, I want to thank you for making the experience ‘pain free’.  All your staff were knowledgeable, professional and friendly.  You showed great flexibility in arranging test drive, adaptations etc. And your after-sales service cannot be faulted - you respond swiftly and efficiently.  

                         I get the feeling that our business relationship is one that will survive long into the future!
                         Thank you, Keith.

- K & K, Bromley

From our first visit we were met with friendly helpful staff. Looked after mainly by John even though I told him I was difficult to please!

Hard decision for us as we were changing from some level of luxury to a more practical vehicle out of need.

Nothing was too much trouble and they certainly have more patience than I do.

Eventually bought 3 yr old VW Caddy in excellent condition and are very pleased with the job it does for us.

Do not be afraid to ask for help as that is what they do best!

- Stuart, Nuneaton

To Marc and the team at Paddock Automotive,

A heartfelt thank you for the best service always.

- Jenny, Tom, and Chris, Leicestershire

Many thanks for your quick service.


- Diana, Sileby

Hi John

We are getting on great with the car. Love it. Thanks so much for all your help & for your honesty....a rare find nowadays!! 

Best regards 

Deena & Tony

- Deena & Tony


I would like to thank you for an excellent service from your team.

Buying a disability vehicle is not easy the first time.

Your help in making sure the wheel chair fitted and modifications to suit were a massive help.

With the help of your team, I bought the correct vehicle for my needs and would like to thank you all for your professional friendly service.

Best regards, Brian.


- Brian - Lincolnshire

Dear Sirs, We would just like to thank you, for sourcing the Caddy Maxi, for us, and preparing it for our inspection. It was well presented, and met with our approval. We were pleased with how we were dealt with at each stage of the proceedings, and with the repairs that needed doing. We were very impressed with the company, and I can honestly say that we received good service and a good deal. Many thanks to all the team..

- Lynda and Roger G

I purchased this car from paddock automotive, it was delivered from 3 hours journey away. This was the first time I had seen the car i had agreed to purchase based on all the information I received over the phone. After driving the Kia and getting to grips with everything it is an absolute delight to drive, comfortable, easy to operate everything and good MPG. I must compliment Paddock on their excellent service and very friendly attitude towards everything, I find its very rare to find companies like this anymore, keep it up. Very pleased with my purchase, very pleased with this company, will definitely recommend to anyone looking to purchase a WAV, thanks again for all your help.

- Mark, Devon

We are really very pleased with our VW Caddy wheelchair adapted vehicle.  Having the vehicle has made such a difference to our resident group who are thoroughly enjoying gaining maximum benefit of being able to get out and about with ease. 

We have been very grateful for your swift and diligent response throughout the purchase of our vehicle and your approachable flexibility in ensuring that everything was just right for us on delivery. 

As a company you were recommended to us by one of your other very satisfied customers and we have already recommend Paddock automotive ourselves.

- Lynne, Markfield

We would like to say how very helpful John was. We did not know what car we needed but we had bought the powered wheelchair with us. John took us round several of the cars and tried the wheelchair in each one to see if it was right. Eventually we found the right one. Nothing was too much trouble. Thank you very much. We would definitely recomment Paddock Automotive.

- Brian and Angela, Leicestershire

Hi, I'd just like to say how thankful I am to Paddock Automotive. They go above and beyond, I'd recommend them to anyone looking for a car or van. They take the time to listen and their aftercare is amazing. I love my Caddy and have my independence back. Thank you so much. I will definitely be back when I'm in need of another vehicle. I can't thank these guys enough. 10 out of 10 and it was definitely worth the 2 and a half hour drive to view my new van.

- Tracey O, Bristol

Thanks to Marc and all at Paddock for making the purchase of our Peugeot so easy . There was no pressure and everything was well explained. They stock a good range of vehicles to suite all budgets and i would not hesitate to recommend paddock automotive to anyone wanting to buy a WAV. 

Thanks again 


- Chris S, Bridlington

'It Really means a lot'

Best Wishes

Vicki, Rebecca & all at RDAC.

- Vicki & Rebecca

Hi John

I can honestly say that the service I had from Paddock was exceptional.

Thanks again for your help

Best regards Maureen B.

- Maureen B

To all at Paddock,

Once again I write to thank you for your attention and support in maintaining my wheelchair adapted vehicle. Your friendly and professional company goes steps beyond the norm in putting customer's needs first. I have no hesitation in recommending you to anyone.

With appreciation,

- Ray, Peterborough

To Paddock Automotive,

Just something of my appreciation for all help and support and taking my independence to a greater level.

- Kevin, Coventry

Thank you for the vehicle, it has made such a difference to our lives - Brian has been out in it and loves it.

Thanks again for everything.

- Brian and Carole

I was pleased that I was able to buy it and insure it with Fish so easily.  It suits our purposes and at last I am able to get my husband out and about which is a great relief for both of us. Especially as we are no longer reliant on the hospital transport which is dreadful in our area,  and has had us waiting for hours.
So, thank you for your service which was a pleasant experience and I will certainly contact you if I have any issues.

- Gill

The wide selection of accessible vehicles is what attracted us first, but once we arranged to visit what was clear was the no pressure approach to helping us choose the right vehicle for our needs.

We were able to go on a good length test drive and felt confident about choosing Paddock Automatic to supply our new car, which they delivered all the way to Norfolk for us.

The car was delivered in perfect condition, the delivery was on time and the delivery driver was courtesy and helpful.

All round a great service. Would recommend to others.

The wide selection of accessible vehicles is what attracted us first, but once we arranged to visit what was clear was the no pressure approach to helping us choose the right vehicle for our needs.

We were able to go on a good length test drive and felt confident about choosing Paddock Automatic to supply our new car, which they delivered all the way to Norfolk for us.

The car was delivered in perfect condition, the delivery was on time and the delivery driver was courtesy and helpful.

All round a great service. Would recommend to others.

- Paul

To be honest, it's been an absolute lifesaver! We were reliant on wheelchair taxis prior to this and were let down too many times!

So kind words are easy to find, from the moment we made contact with you, John was a huge help. He talked us through the various options until we found the right car for our needs. We never felt pressured into buying from you. John kindly bought the car over for my parents to see it, rather than them having to come to you.

I tell everyone who asks where we got the car from and am more than happy to recommend you to anyone else looking for a wheelchair accessible car.

Start to finish we've received 5 star, friendly service! Thanks so much. 

- Amanda

Dear Marc and Team,

After being introduced by friends to Paddock Automotive. The mobility vehicle that I got from you has changed my life completely and can be thankful enough for the help you gave me, especially the delivery service and the smartness of the vehicle.

- Brian - Suffolk

Thank you for the VW Transporter it has made my life easier. I can now go out on my own .

The service you gave was brilliant John  came to my home to demonstrate the vehicle you also helped me in the changing of the registration plate from my other car then you delivered it to me.

Thank you once again for the first class service.

- John

Hi good day to all, 

Just would like to say a massive thanks to the team of Paddock Automotive especially to John who not only entertained us but made us feel very welcome whilst we are there. Also special mention of helping us with the finance to go through. I would say the whole experience is a hastle free, smooth and rewarding. We are very happy with the service we got. Thank you very much and surely you are highly recomended.

- Dennis and Leila

Thank you for all your help with the car. One very happy owner.

- Maria

I would like to give Marc, James and the team a huge thank you for your help, kindness and understanding attitude which made looking at cars so much easier than it would otherwise have been, to have such choice in one place was superb as was the lack of pressure to buy which often accompanies car buying. 

- Amanda and Robbie

As this is first time that we have bought a mobility car and were unsure of what we were doing, the help and advice we recieved from the staff at Paddock Automotive were very useful and reassuring. We were very impressed with the service we recieved. Through the whole process the staff where very friendly, courteous and helpful giving advice and answering questions.

- John

Having considered my first Mobility car, I approached Paddock Automotive with some trepidation and anxiety, however from the moment I walked through the door I was treated with professionalism and friendliness.

They listened to my long list of physical problems and needs, they came up with the ideal car which they then modified to make it perfect.

Nothing is too much trouble for this amazing business I feel that made not only a good contact but a great group of friends.

I have no hesitation in reccomending Paddock Automotive to anyone who is looking for a disability vehicle.

Thank you for your support.

- Ray

We came across Paddock Automotive when looking for a replacement WAV for our Son.

John (and all the staff) were were very attentive and friendly. They helped us to choose the right vehicle without any pressure at all. Highly recommend, and wouldn't hesitate to use again

Thank you. 

- David

We would highly recommend Paddock automotive. They were patient and very informative. We never felt under pressure to purchase, it was a very enjoyable experience.

- Tracy

The test of a good business is not just at point of sale, but month's down the line should something fail.

 I reported a fault, your response was fair and fast I would say, even left me a car when you took mine away.

The car was returned, repaired and shining like new, you judged my claim to be fair and said "no cost to you".

The test of a business is when things go wrong, I tested your business and it proved to be strong.

Many thanks to you, John, and all the team.

- Mike

Dear Marc and Team

I would like to take the opportunity to say a BIG THANK YOU for how professional you all were throughout negotiations and delivery of my Renault Kangoo whom is a beauty!!!

I felt my needs were understood and met throughout.

I would have no hesitation to recommend and use your company again in the future.

- Lynne

Just a little note to say thank you for the money you sent. It is very much appreciated, It was something you didn't have to do as it was outside of the warranty. It dispells all you hear about second hand car salesmen when you meet two very honest and straightforward people like yourselves. It goes a long was towards the belief in your fellow man.
It really is a pleasure doing business with you.
The Caddy is absolutely superb and a real pleasure to drive, it does everything that we need it for.
We wish you every success for the future.
Thank you once again.


- Alan and Pat

Just a wee thank you to yourself & John for all your help. You liked the look of Scotland - now try the taste.

Yours Aye,

- Mike, Ayrshire

Thanks for the vehicle, it is helping me get out and about more easily. We are off to Cambridge to see old friends in a few days time, and the new vehicle will make that visit much easier.

- Brian and Viv

Just a few lines to say how pleased we are with our VW Caddy we bought from you.

A huge thank you to you both for the superb service we recieved - it's so nice to deal with a couple of gentlemen!

- Alan and Pat

'Team Paddock', a thank you for steering us in the right direction, for bearing with us, even though a suitable car is coming from elsewhere.

We wish you continuing success in your business.

- John and Joy


Thank you for getting us the car, we really love it and you've done an amazing job.

I'm really glad that we have got it and we asked you and not the other company.

I really missed going out with mum and dad and now we can do again. I can hardly believe it's happening.

Thank you for being so epic!

- Orla (age 11)

We love our car - its great! It's everything we had hoped for and more, you have provided a wonderful service to us from the moment I phoned you to the time you delivered the vehicle to us

- Sandra

My son William and myself would like to thank Marc very much for his help and advice today during our visit. He was kind, calm and extremely considerate of my needs as a new to WAVs driver and patiently explained all our many questions and answered all concerns

- Judith and William

Paddock Automotive

Paddock Automotive, The Old Fire Station, 1370 Melton Road, Syston, Leicester, Leicestershire, LE7 2EQ

Privacy Policy

All prices quoted assume VAT exemption as all vehicles are converted for personal wheelchair use. Paddock Automotive are authorised and regulated by the Financial Conduct Authority (FCA).

Wheelchair Accessible Vehicles at Paddock Automotive

0116 2304141